Premium subscription refunds
NRTRE’s free plan involves no payment. Refunds for NRTRE Premium subscription purchases are handled by our Merchant of Record, Paddle, under Paddle’s Refund Policy, which we adopt for these purchases. That policy sets the applicable request period and refund handling. Mandatory rights under applicable law remain unaffected.
How to request a refund
Visit paddle.net to locate your purchase and request a refund. Use your purchase email and have your receipt or transaction reference available. For help finding a purchase, contact nrtrecoach@gmail.com. Never email full card details or passwords.
Cancellation is separate
Cancel future renewal using “Manage subscription” in your NRTRE account. Cancellation does not automatically request a refund. Canceled paid subscriptions keep Premium until the paid period ends, then continue on the free plan; approved refunds may affect access according to the reseller’s handling. See the terms & conditions.
Future physical products
This policy covers only the NRTRE Premium digital subscription. Food and supplements are not currently sold through NRTRE. Separate shipping, cancellation and physical-product return terms will be provided before those sales begin.